The present General Sales Conditions (GSC) apply to all orders placed on the website of Domaine Val'dingue, Route des Doberts 61, 3961 Zinal, Switzerland. By validating an order, you accept these conditions without reservation.

 

1. Products

Domaine Val'dingue offers for sale wines produced in Switzerland. Product descriptions and characteristics are presented as accurately as possible on our website. However, photos and descriptions are not contractually binding.

 

2. Prices

Prices shown on our site are in Swiss francs (CHF) and include all applicable taxes, in particular Swiss VAT. Delivery charges are indicated separately and depend on the destination of the order. Domaine Val'dingue reserves the right to modify prices at any time, but the applicable price will be that in force at the time your order is validated.

 

3. Order

By placing an order on our site, you certify that you are of legal age to purchase wine in your country of residence. In Switzerland, the sale of wine is forbidden to minors under the age of 16, and the sale of spirits is forbidden to minors under the age of 18. Any order placed by a minor will be cancelled.

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The order is validated once payment has been received. A confirmation e-mail will be sent to you with the order summary. Domaine Val'dingue reserves the right to cancel any order in the event of a dispute or suspected fraud.

4. Payment

Payments are made by bank transfer only. Payment is made at the time of ordering. No shipment will be made until payment has been received in full.

5. Delivery

We deliver our products in Switzerland only. Delivery times are indicated at the time of ordering, but may vary according to availability and logistical constraints. Domaine Val'dingue cannot be held responsible for delays in delivery due to transport services.
Delivery charges are calculated according to weight and destination. Delivery is considered to have been made as soon as the products have been handed over to the carrier.

 

6. Right of withdrawal

In accordance with current legislation, you have the right to cancel your order within 14 days of receipt. To exercise this right, you must inform us of your decision in writing to info@valdingue.ch.

Products must be returned in their original condition, unopened and in their original packaging. You are responsible for return shipping costs. Once the products have been received and checked, we will refund you within 14 days.

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7. Complaints

Any claim concerning a defective product or incorrect delivery must be made within 7 days of receipt. To make a complaint, please contact us at info@valdingue.ch, providing your order number and details of the problem.

 

8. Data protection

Personal information collected during the ordering process is treated in accordance with our privacy policy. We undertake not to divulge this information to third parties without your consent, except in cases necessary for the execution of the order.

9. Legal age and purchase of alcohol

In accordance with Swiss law, the purchase of wine is forbidden to persons under the age of 16, and the purchase of spirits is forbidden to persons under the age of 18. By placing an order on our site, you certify that you are in compliance with these laws. Domaine Val'dingue reserves the right to request proof of age before shipping the order and to cancel any order that does not comply with these requirements.

 

 

10. Applicable law and jurisdiction

These GTC are governed by Swiss law. In the event of a dispute, the parties shall endeavor to find an amicable solution. Failing this, the competent courts are those of the Canton of Valais, Switzerland.

Translated with DeepL.com (free version)

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